Macdonald Swans Nest - Stratford-upon-Avon

The location was fantasticly convenient for all attractions. Food brilliant both breakfast and dinner. Staff really friendly in both restaurants.

Excellent position for all Stratford's attractions. Very friendly staff and good food.

We would have appreciated a bath in the ensuite as well as a shower.

Very busy for the size of the hotel with a constant stream of coach parties/private diners and people using the hotel bar (now a franchised pub - but of good quality), which did nothing to promote a peaceful atmosphere or restful break while we were there. The French bistro (part of a chain) also appeared to be maxing out the profit potential from non-residents but then I suppose that's what Stratford is all about..... Also have to endorse comments on other websites about the generally shabby state of the fixtures and fittings: peeling paint on fire doors and rotting window sills to most of the rooms do nothing to support its 4-star status. It's about time management acted to refurbish the place - I was told by the desk that head office were aware of this but that there were no current plans to close, which all adds to the sense of 'making hay while the sun shines'. That said, the rooms are of good size and comfortably appointed and the staff efficient.

Relaxed atmosphere, friendly staff, ten and coffee facilities in room is a very good feature, food in Bistrot Pierre( evening) excellent. Bar staff and bar food very good.

Having to pay £6.25 for a bottle of water to the room. Water should be complimentary.

The hotel is in an excellent position for exploring the town and is by the river too. We found the hotel staff very accommodating, our room was very comfortable, breakfast completely adequate and we would certainly stay there again. We chose to have our evening meals in the town, but the hotel restaurant looked busy with residents and non-residents. Always a good sign.

Good service, comfortable rooms, excellent location

staff worked well to cope with difficulties that arose and went out of their way to offer over and above what was asked for to make our stay better than we hope for

Back entrance to the hotel from the car park did not welcome or show the high standard elsewhere. Flower basket was dead. door did not illustrate a strong welcome image but of a grotty back door where the laundry comes in.

miles of grey painted corridor

we found the hotel to be very quite & pleasant, the staff were helpful & friendly the meals were excellent, we enjoyed our short R & R stay.the area is a very interesting place very scenic & enjoyable, we would say an all year round place to take a short break in a nice hotel.

convenient location

The room repairs that were known about were not declared when booking in. It was expected acceptable for the customer and the excuses were the room design and waiting for parts and further finance to complete the refurbishment

It was a wonderful location in the centre of Stratford and close to the shops and theatre. The staff were lovely and the use of the sister hotel pool was easy and excellent. We would definately go back again.

Location and bathroom! Plus in house Bistro Pierre which is always excellent.

Room very hot and breakfast ridiculously overpriced

location

The cost should include Breakfast.The additional cost required was extortionate

The proximity to the vibrant centre of Stratford was ideal fom the hotel - the ambience of the hotel was a mixtue of tranquil relaxation in our designated room to jovial spirit in the 'Bear' bar - don't hesitate to book this hotel if you are looking for a fair price, great location (including close proximatey to the beautiful Cotswolds) and excellent facilities to enjoy.

Found the policy of allowing dogs into the hotel a little strange.

helpful staff and good breakfast , clean room and location , quiet room .

crowded breakfast area.. just not big enough. Suggest more disabled parking places please